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BE | MBA | EdM | SCPC
sanjul@live.com | IND: +91 9930220786; USA: +1 (978) 822-0786
• Proven team builder and certified business coach, with powerful interpersonal and communication skills, dedicated
to fostering a working environment that encourages creativity, collaboration and enhances team performance
• An operations and strategy expert having 14 years of cross-cultural & cross-functional experience with companies
like Accenture, Audi, Google, Microsoft, non-profits, and education startups
• Result-driven leader focused on meeting core business KPIs including revenue generation, customer satisfaction,
customer and employee retention, cost-saving, program development, and quality control
• Hands-on manager, with a successful track record in building & executing strategies, operations & finance
management, spearheading technology projects, process reengineering, and analytics
• An aptitude for addressing & cultivating diversity-worked in 8 countries, 5 industries, and 6 business functions
Core Competencies: Operations Management, Life and Business Coaching, Strategy Design, Team Building, Process
Optimisation, Technology Transformation, Business Intelligence & Analytics, Customer Satisfaction & Retention

Work Experience

Vice President(Core Programs) Medha Learning Foundation, Lucknow India (2022-Present)
• Spearheading a team of 120 to train 6000 students annually while identifying learning & development needs for the
team at various levels of the program team and Acquiring talent & motivating the field team
• Creating and execute strategy for reaching target impact without compromising on the quality of the program
• Establishing strong mentoring, coaching and monitoring to ensure mission-aligned execution that is timely, onbudget and standardising documentation and reporting at all the levels – area, cluster, and head-office
• Driving data culture within the operations team by focusing on data-driven reviews
• Monitoring the implementation of core programs across the clusters and problem solving
Management Consultant (Programs) Multi-client (YearUp, LMI, Whittle), USA (2016 – 2021)
• Managed multiyear, multimillion-dollar projects focused on Customer Relationship Management(CRM), business
intelligence, infrastructure, and monitoring to support 225 employees and more than 40K customers
• Launched pilot programs and managed finance & personnel for projects worth $20M based on business &
curriculum, pedagogy, technology strategy, investments plans; and achieved savings of 18% on the overall budget
• Managed communications with more than 1500 students, 2800 parents at 4 global campuses and consolidated data
• Achieved 82% project delivery success and 99% Service Level Agreement (SLA) adherence
• Trained end customers, sales, operations, finance, HR, leadership, business analytics teams on product and processes
• Created an organisation-wide training program and community of practice for Business Analysis and Project
Management to deliver a robust and standardised language and tools, reduced project redundancy by 30%
• Mapped business processes exhaustively and visualised bottlenecks in student recruitment cycle; reduced marketing
budget by 35% and Increased market penetration (student–click to enrol) by 50 % for YearUp
• Developed a technology improvement strategy aligned with Lantheus’ growth strategy – achieved 3M USD annual
savings and growth of business by 5% annual increase in revenues
Business Head (Operations and Strategy) Audi, Gurgaon IND(2015 –2016)
• Led India’s biggest Audi after-sales unit, increased after-sales throughputs by 50%, customer retention by 20%,
revenues by 40%, and reduced repeat repairs by 22% to achieve 3-fold growth in profitability
• Achieved highest levels of customer service, improved satisfaction scores from 65% to 84% within 6 months
• Controlled company-wide quality compliance, managing multi-layered stakeholders (Audi India, Audi Germany,
Volkswagen India, Volkswagen finance, and Volkswagen Germany), and achieved 95% audit scores year on year
• Created an exhaustive 253 step process map of the entire business, recommended & implemented process gaps
mitigation project (ONCORE) to achieve a 20M increase in new revenue & 35% increase in brand retention
• Built 5-year business strategy based on market analysis and customer & business data analysis; projected potential
4x growth by cross-pollination and predictive customer mapping and highlighted potential risks
• Conducted recruitment drives, designed KPIs and induction plans, delivered orientation/training sessions
• Proposed and Led technology transformation projects - CRM, Reporting, Inventory & digitisation (Qlikview, SFDC,
Docuvity, Etc.) Microsoft Office 365, and other SaaS solutions like AXELA and real-time monitoring tools
• Spearheaded Salesforce & ERP sales & service teams, acted as the primary point of contact for vendor-user support
Management Consultant(Business Development & Operations) Amslink Edu. Hanoi VN (2012–2013)
• Managed life cycle of 11 projects focused on operations improvement and cross-functional communication
• Research & development of 2 new categories of products, created price advantage (20% less) to penetrate the
market and achieved 100% Increased revenues in first 6 months and increase in customer base by 20%
• Critically evaluated complex information gathered from multiple market sources to design and implement effective
solutions by using ERP technology platforms and automation tools
• Created project documents (Business Case, Functional/Non-Functional Requirements, User Stories/Use Cases, etc.)
• Initiated, customised, and deployed Moodle (Educational ERP) based on business and stakeholder needs analysis
Duty Manager (People Supply Chain) Converges-Microsoft, Gurgaon India (2010–2011)
• Managed resources and resolved resource constraints, real-time system data analysis (120 engineers)
• Project coordinator and single point of contact for all stakeholders, designed & delivered 3 stage-training programs
for project’s new employees, implemented effective frontline re-structuring to save 1800 man-hours per month
• Gathered and analysed customer feedback, developed & implemented customer satisfaction improvement action
plan to reduce customer escalations by 30% and achieve 100% SLAs with Microsoft
• Assisted Team Manager for Technology Service Operations and Supply Chain. Gather and write product
requirements, conceived systems architecture, product design, develop roadmap & support strategy MS windows
• Designed and delivered training and development programs based on the needs of project and frontline engineers
Software Engineer Accenture, India/USA (2008–2010)
• Performed black-box testing & user acceptance testing, supported all stages of the software-development life cycle
(SDLC), reduced errors in the code by 40% worked on technology/frameworks like – Struts-Portal, MVC, and SQL
• Collaborate with cross functional teams (business owners, developers, QA, client facing groups, etc.) to manage the
entire project lifecycle and proactively supported system improvements by analysing customer feedbacks
• Developed web applications for Nokia and AT&T; achieved 100% delivery on end-user experience requirements

Other Projects

Co-founder Education India Initiative – Harvard (2019 – 2020)
• Launched the student organisation to leverage the skills of all students of Indian origin studying at different schools
of Harvard University. Build a resource-sharing community, invite industry experts, and placement organisations
• Helped a budget private school (800 Students) – ‘Ayesha Ali Academy’ (Kashmir) by providing pro-bono
consultation on technology infrastructure, curriculum development and teacher training
• Led India trek of 20 Harvard students organised meeting with 15 political, social, and educational leaders in 5 cities
Consultant Intern (Vendor Operations) Google, Ireland (2012 – 2012)
• Analysed statistical data from 3 vendors & 5 competitors, proposed process re-engineering solutions focused on
automation & centralisation of vendor operations and implemented these recommendations to save 1250 man-hours
• Performed escalations analysis to understand the types of escalations and found solutions to reduce escalations
Co-Founder (Fundraising, Team Management, and Public Awareness) Yukti, India (2007 –2010)
• Managed accounting, financial review, and revenues for non-profits and led fundraising campaigns – generated
more than INR 3 million and achieved 80% school enrolment for street children
• Scaled the team of volunteers from 3 to 45 and provided leadership training to staff and board members

Education

Coach Transformation Academy (ICF Rg.) Sr. Certified Coach (Life & Business) 2020-2021
Harvard Graduate School of Education, USA Ed.M. (HPL-How People Learn) 2019-2020
Harvard Extension School, USA Sustainability Leadership 2017-2017
Smurfit Business School, Ireland MBA (International Business) 2011-2012
ITM, India BE (Computer Science) 2004-2008

Technology & Certifications

Software/ERPs: Salesforce, Microsoft DMS, SAP, WebXL, COTs, AXELA,
Modeling Tools: MS Visio, Enterprise Architect, iThoughts (Mind-mapping), Prezi
Office and other tools: MS Office Suite, MS-Project, SAS, Excel Analysis, Office365
Certifications: Sr. Certified Coach (CTA-ICF), MIT Certified Application Developer,
Certified Business Analyst AMCAT, International Institute of Business
Analysis (IIBA) member, Teaching Higher Education in 21st century,
TEFL(Teaching English as a Foreign Language)
Sanjul Ashok Bhakri https://www.linkedin.com/in/sanjul-bhakri

Senior Certified Professional Coach & Communications Consultant, Personal Transformation Coaching, Personal Brand Development, Interpersonal Communications Solutions

Anjali offers personalized support at two levels. As a Senior Certified Professional Coach, she partners with you to release the emotional and mental blocks that make you the first person standing in your own way. Her approach is an adaptation of the GROW model with greater emphasis on positive psychology. This resonates with the biggest lesson of her own growth experience: a person open to change is resourceful enough to exert power over their own life, choices and wellbeing.

As a Communications Consultant, Anjali works with you to develop your Personal Brand and interpersonal communication skills – to help unlock your highest potential. She also designs and delivers tailormade communication solutions, which includes strategic planning, content development, editing, communication channel management, social media orientation, and any other activations that fast-track your ambitions.

Through it all, she is a cheerleader who partners on your journey to both self-discovery and self-actualization. Be it as an accountability partner, a sounding board or simply someone who witnesses and believes in your potential - and keeps that top of your mind.

Anjali has invested 10+ years in advising senior management and Heads of Businesses on strategic communications - and building their engagement and profile - within global, complex and multicultural organizations. Before embarking on her dream, she was Director of Marketing and Communications at the Anglo-Gulf Trade Bank, and prior to that she led multi-jurisdictional Internal Communications at Barclays Plc. All in all, she has 18+ years of deploying communications, marketing and event management in the UK, Monaco, Switzerland, Middle East & North Africa and India across well-known brands including Mars, Pfizer and more.

Her personal mantra: “Physically, we can only engage one thought, one action and one person at a time. I can deal with ‘one’ and I can do it well enough.”

Mr. Stalin Sunny
Chief Executive Officer
Sunsta International
Senior Certified Professional Coach
Coach Transformation Academy - Dubai
Qualified with Master’s Degree in Marketing Management (MMM) from Welingkar Institute Mumbai, along with MDP, “Advance Programme in Strategy for Leaders” from IIM Lucknow (Indian Institute of Management), also Senior Certified Professional Coach from Coach Transformation Academy - Dubai, presently serving with Sunsta International a Business Consulting Firm, as Chief Executive Officer, having 20+ years of diverse exposure to Sales, Marketing, Business Development, Profit and Loss Management & Operations in the luxury real estate segment, with Developers Like Lodha Group, Hiranandani Group, Ahuja Group, Indian Express Group and worked in different domains of Sales, Operations and Customer service for telecom, Vodafone Mumbai. During the last stint with Vodafone was managing key banking and financial clients with excellent CXO relations, like HDFC Group, SBI Group, IDFC Group, LIC of India, Fullerton India etc. Stalin Sunny not only delivered excellent results at new product launches, but also spring-board sales growth with diversification strategies for projects where results were very slow at sustenance stages. He is excellent at Planning and Executing New Business Opportunities, Product Development, Positioning, Brand Building, Marketing, Sales (Channel Sales, Digital, Events/ Exhibitions etc), Corporate Communication, and Customer Relations. Helped Vendors like Hinduja TMT and Andromeda Pvt Ltd seƫ ng up outsourced operational call centre for Vodafone, manage SLA and Expansions. Being an asset to the Organisation, Ahuja Group had invested in Stalin Sunny and sponsored a Special Workshop on “Negotiation Skills in Business” by Prof Deepak Malhotra from the Harvard Business School, specializing in Negotiation and Conflict Management. Stalin Sunny with experience and by updating himself with various Books, Trainings and Workshops, mastered on Leadership styles, People Management skills and performance enhancement, by renowned Trainers like Ms Priya Kumar, Mr. Prakash Rohera, Franklin Covey Training & Consulting LLP etc. He is also a certified Trainer, “Train the Trainer” programmed by Dale Carnegie. With his innate business acumen and vast experience, he can bring about precise impetus in pivoting strategy to harness guaranteed result for an organization at a crucial stage when the key call needs to be taken. On the Social front, Stalin Sunny is a part of Rotary Club, while serving as President of the Rotary Club of Chennai Upscale, Rotary International, under his leadership the clubs has adopted 3 government schools of backward communities and a Destitute Girl child home, to ensure hygiene, nourishment and education quality is best maintained, They have conducted many vocational and community service activities at villages and “Slum Clearance Board” houses, also installed and donated 100+ toilets at villages with the help of funds raised through CSR. He is also a member of Freemason, and continues to do many social service activities through Freemasonries. Loves travelling, feels happy to connect with people and society; he consistently looks for avenues to contribute towards nation’s transformation and growth.

Ajeet Singh is an International Coach Federation ICF Credentialed Coach with 21 years rich experience in corporate world. He offers coaching in life, professional development, career and leadership space and has coached 120+ people around the globe.

Ajeet has served people and led projects, working internationally with diverse, multinational, virtual, teams, in highly dynamic and challenging environment. In doing so he has acquired significant experience in leadership, management, change management, organisational agility, process optimization, project management, delivery excellence, governance and other business arears.
Ajeet has worked at client locations in Europe, Australia and America. Some assignments include:

Coached leadership as part of transformation programme to help them increase their awareness
and change the mindset to nourish the organizational agility.
Coached middle management to effectively serve the teams aligning to organizational key results
and agility. Used maturity assessment for a guided coaching.
Coached teams on the ground, enabling them leverage the technology and cross functional aspect
of the team for an effective delivery. Worked for US, UK and Australian financial institutions. At time
coached 150+ team in agile aet-up enabling them for an accelerated value delivery.
Involved in Facilitations, Conflict Management, Seminars and Trainings for several clients across the
globe including top banks and financial institution.
Participated in consulting assignments, with specialisation in financial services and management
consulting.
Experienced in project management to deliver projects for tier-1 clients in a highly dynamic
environment.
Led teams on product development projects for large insurance companies.

Positions:

Independent Coach – Life, career and leadership coaching
Agile Coach, Cognizant, India, coached leadership, middle management and teams in a
multicultural and distributed set-up across the world.
Manager, Sopra Steria, India, worked with top UK bank to deliver regulatory and compliance
projects.
Team Lead, Accenture, India, Led the teams new product development and maintenance on
an insurance product.
Various MNC’s as IT professional Various positions in several different parts of the countries.
Qualifications o Senior Certified Profession

Qualifications

Senior Certified Professional Coach (SCPC), Coach Transformation Academy, Dubai
International Coach Federation – Associate Coach (ICF-ACC) Leadership and Change Management programme , IIM Raipur
Master in Computer Applications (MCA), University of Rajasthan
Bachelor of Science, (BSc) University of Rajasthan

EXECUTIVE SUMMARY
A seasoned facilitator, mentor and ICF certified coach (PCC) in the leadership space for over two decades. Conceptualised, designed and delivered several leadership programs which included blended learning, E-learning, simulations and experiential learning. With a passion for behavioural work, coached and mentored several managers and future leaders. She keeps their psychological safety as a foremost attribute and as a result people feel comfortable sharing even the most deepest and challenging aspects which could be hindering their progress. Extensive use of psychometrics, Emotional Intelligence and Transactional Analysis helps her break the impasse.

PROFESSIONAL EXPERIENCE

PERFORMANCE COACH AT AXELERANT AUGUST 2020-CURRENT

LEADERSHIP CONSULTANT AND COACH JUNE 2018-CURRENTAs an independent consultant, have delivered many workshops and group coachings for clients in the manufacturing, supply chain, IT domains in the context of various leadership competencies which included performance management, change management, giving and receiving feedback, crucial conversations, influencing without authority, emotional intelligence-understanding and managing self and others and psychometric tool interpretation. A seasoned coach working with middle and senior managers in the context of professional and organizational development helping them realize and achieve their true potential.

SIKSHA PVT. LTD: JUNE 2017-MAY 2018
Senior consultant facilitator delivering various workshops in the space of leadership, understanding self and others including workshops on DISC and Leadership, Executive presence, Harrison assessment interpretation from a leadership perspective, emotional intelligence, conflict management, influencing without authority, assertiveness and many others.
Coached participants based on Harrison Assessment and DiSC to elicit their strengths and areas of improvement which helped them work through short and long term goals to becoming a better leader and an effective people manager.

CRESTPOINT CONSULTANTS, BANGALORE 2009 - 2017
Senior Leadership Facilitator, Mentor and Coach
Facilitated “ The Bullet Proof Manager program” which involved various workshops on Leadership, Customer Excellence, Motivation, Attitude, Business Acumen, Emotional Intelligence, Innovation, Advanced Communication Skills, Presentation skills, Interviewing skills, Negotiation Skills, Conflict Management, Change Management, and Decision Making, among others.
MENTOR LEARNING, BANGALORE 2005-2008
Coached many first level managers using DiSC assessment as a platform to help them understand the elements of people management. This coaching helped them find an expression for their core strengths and minimize their fears and apprehensions.
MASSACHUSETTS GENERAL HOSPITAL, BOSTON MA 1995 - 1997
Researcher
Department of Anaesthesia, Massachusetts General Hospital which is a part of the Harvard Medical school.

CERTIFICATIONS & COURSES

DISC certified through a Certified Personal Behavioural Analyst program -Turning Point Pvt. Ltd.
Certified Personal Value Analyst (PIAV) and Tri-metrix certified
80 Hours of Human Labs with Sumedhas
Certified in Story Telling with a diploma from Kathalaya
NLP certified
TA 101 and Script Writing certified. Currently Enrolled in TA Advanced program specializing in Organizational Development
Harrison Assessment Certification
Certification in Gestalt Therapy and Appreciate Inquiry
Senior Certified Professional Coach(CTA-SCPC)- Coach Transformation Academy-April 2020
Associate Certified Coach(ACC) by the International Coach federation(ICF)- Sept 2020 and PCC in Sept 2021
Emotional Intelligence Coach Practitioner by NLP Academy
Certified Life Coach from the Academy of Modern Applied Psychology-May 2020

Certified Professional Coach from Coach Transformation

Skilled Human Resources Manager offering 9+years of progressive experience in human resources, strategic leader, decision-Maker and problem solver. Communicates clearly and effectively while operating with strong sense of urgency.

Skills

Applicant tracking systems proficient
Recruitment strategies
Contract negotiation abilities
Communications management
Benefits and compensation management
Compensation and benefits
Equal opportunities facilitation
Payroll coordination
Company organization
Recruitment
Organizational Development
Benefits administration

Work History

Human Resources Manager
Precicon Services Private Limited , Columbia, Maryland
Recruited to direct HR for Domestic and newly launched international operations. Partner with other directors and senior executives to develop new business initiatives, foster employee engagement, and mobilize talent.
Key Roles and Responsibilities:
· Handled a human resource department of 5 team members and their various functions.
· Effectively liaised between senior managers and employees to maintain and improve company- employee relations.
· Researched, recruited, staffed, onboarded, and trained new company hires according to the needs of department managers and company budget.
· Mentored new recruits, provided onboarding seminars, and conducted group and individual training sessions.
· Ensured compliance of company directives, regulatory concerns, and health and safety protocols.
· Administered payroll, company benefits packages, corporate events and teambuilding meetings.

Staffing Specialist
Winning Edge Solutions, Laurel, Maryland
Key Roles and Responsibilities:
· Conducting full-cycle recruiting by sourcing candidates, identifying specification for each position, review and conduct pre-employment screening and arrange placements and execution of hires based on the client needs.
· Utilize best practice to review, interview and select candidates to fill open positions by scheduling and conducting phone interviews.
· Create and modify interview questions aligned with position requirements and preference following compliance guidelines.
· Sourcing candidates using Application Tracking System, job sites and social Media platform.

Senior Talent Acquisition Specialist
Makro Technologies, Hyderabad, Telangana
Key Roles and Responsibilities:
· Handled internal recruitments and also senior, junior and middle level requirements like Medical Coder, Billing Specialist, AR Caller, Accounts Manager – Taxation, Sales Manager, Business Development Manager, Marketing Coordinator, Finance Executive, Senior Admin Officer, Downstream Specialist for top multinational clientele.
· Understanding the client requirements and sourcing the profiles by using job portals, head hunting and referrals.
· Interviewing and screening candidates for the preliminary round.
· Scheduling the interview with the client and follow- up with the clients.
· Closing the requirement on the given TAT.
· Preparation of MIS reports for Internal and External requirement.

Senior HR Consultant
Ambrosia Consultants, Hyderabad, Telangana
Key Roles and Responsibilities: -
· Handled Senior, Junior and Middle Level requirements for Media Planning, Sales Planner, Sales Manager, Accounts Manager, Marketing Coordinator, Finance Executive, Dealer, Assistant Manager Brand Activation, Senior Logistics Manager, Branch Managers, Senior Managers, Manager, Relationship Managers.
· Understanding the Clients requirements and sourcing the profiles by using job portals, headhunting and referrals.
· Interviewing and screening candidates for the preliminary round.
· Scheduling the interviews with the client and follow-up with the clients.
· Closing the requirements on the given TAT.
Preparation of MIS reports for internal and external requirement

HR Recruiter
Genpact, Hyderabad, Telangana
Key Roles and Responsibilities:
· Handled Senior, Junior and Middle level requirements for Customer Care, Accountancy, Technical Support.
· Recruiting candidates for the post of Customer Care, Accountancy, Cendant solutions, Technical Support and for ATP Program Referrals.
· Recruiting candidates from Ad Walk-In, Direct Walk-in, employee reference and through job portals.
· Sourcing & Hiring the candidates from consultancies, through job fairs and through campus interviews.
· Taking PIR (Personal Introduction Round), Voice & Accent round and HR round for all the processes.
· Taking Care of the new joinees by helping them in their joining formalities and onboarding process.

Education

MBA: Human Resources Management
Sri Venkateshwara University - Hyderabad

B.Com: Commerce
Kakatiya University - Hyderabad

EDUCATION AND TRAINING
Bachelor of Arts: Speech Communication, Concentration Organizational & Interpersonal Communication Morgan State University － May 2018 – Baltimore, MD

Business & Leadership Coach, July 2020 – Present
Golden Alkemi Coaching, LLC Philadelphia, PA

Identifying and developing clear and tangible business goals
Plan and prioritize goals and strategies for progress
Monitor commitments and progress made via regular meetings
Coaching business owners/managers on ideal business practices
Aiding clients in problem-solving, goal setting, and achievement
Provide one-on-one coaching, group coaching, and/or team coaching for program participants

Associate Administrator, September 2016 – September 2017
Elson Consulting Group LLC Baltimore, MD

Oversaw a variety of account expenditures; maintained and reconciled budgets for various accounts; advised and determined which expenditures are within the budget guidelines; informed management of irregularities and proceeded with corrective action.
Provided administrative support to supervisor in areas such as maintaining record-keeping systems; developed and maintained databases and spreadsheets; prepared special and recurring reports containing specialized or sensitive information.
Executed and coordinated office operations such as office moves, meetings, conferences, workshops, convocations and special events; coordinated building and equipment maintenance requests.
Responded to inquiries, provided information requiring comprehensive knowledge of company and university policies and procedures; interpreted administrative decisions and policies to other staff.
Prioritized and arranged meetings, conferences, and appointments for supervisor; made all necessary travel
arrangements and itineraries; prepared and filed travel authorization and travel vouchers for supervisor, faculty, staff, and guest lecturers; prepared background materials needed.
Served as liaison to faculty, staff, clients, and the general public in facilitating company programs, request for
information or complaints.
Coordinated the activities of subordinates including orienting and training new staff.

GET IN TOUCH

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Arthur Carmazzi

Culture Professional, Bestselling Author

Ranked in the #4 of the world’s top 30 Thought Leaders in Organizational Culture and #10 in Leadership categories by Global Gurus, Arthur F. Carmazzi has 25 years-experience specializing in psychological approaches to leadership and corporate culture transformation with an emphasis on 𝗪𝗼𝗿𝗸 𝗚𝗮𝗺𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻 Strategies to achieve Employee Engagement and Innovative High Performance.

He is a renowned motivational leadership keynote speaker and trainer in the Asian Region and has advanced Corporate Training with innovative techniques and tools that have been acknowledged by some of the world’s greatest organizations.

He is the best-selling co-author of “GAME ON – Reinventing Organizational Culture with Gamification”, “The 6 Dimensions of Top Achievers”, and author of “Identity Intelligence” “The Psychology of Selecting the RIGHT Employee” and “Lessons from the Monkey King”. Arthur’s tools and methods have earned him and the Directive Communication methodology accreditation from the prestigious American Institute of Business Psychology.

Arthur is the developer of the CBCI (Colored Brain Communication Inventory) and HDMA Emotional profiling tools used for “Psycho-Productivity” management. These tools have been implemented across a variety of HR and Leadership disciplines by numerous multinationals to generate greater efficiency of human capital. The unique “linked implementation” structure of Arthur’s tools and methods have earned him and the Directive Communication methodology accreditation from the prestigious American Institute of Business Psychology.

Specialties:
Psychological approaches to leadership and organizational culture change within organizations. Principle founder of the “Directive Communication” discipline with applications in developing Productivity, Leadership, Teamwork for Senior Management, and Organisational Development.

Speaking on: March 2, 2021 (4:00 - 5:00 pm (GST))

Ann L. Clancy

World-leading Executive Coach, PhD & Author

Ann L. Clancy, Ph.D., specializes in executive coaching, strategic planning, organizational change, facilitation, and leadership and team development. She has 30 years of experience in working with organizations and companies to create positive change. She is a co-developer of Appreciative Coaching®, a positive strengths-based approach to change which she also applies to all her organizational and team change efforts.

As a coach, she works with executives, business leaders, business owners, managers, professionals and authors with a focus on their unique strengths, talents and successes. She supports her clients in building their capacity for creativity, inspiration, innovation and excellence to achieve their potential and produce meaningful results. Her clients come from a broad range of industries including: Banking, Education, Economic Development, Energy, Engineering, Financial Services, Government, Healthcare, Natural Resources (mining, refining), Non-profit Agencies, Professional Organizations, Publishing, Technology, Trade groups and Transportation. She is a mentor coach in Appreciative Coaching.

Ann is co-author of Pivoting: A Coach’s Guide to Igniting Substantial Change, 2017, based on a five-year coaching research project describing a new positive science of change for facilitating transformative moments with clients. She is also co-author of Appreciative Coaching: A Positive Process for Change, 2007, based on a two-year coaching and writing research project resulting in the development of the Appreciative Coaching model.

As a thought leader in the field of coaching, Ann is a highly experienced international presenter and trainer offering workshops and learning opportunities for coaches, executives, managers, and organizational consultants. Her experience and base of knowledge are grounded in systems, evolutionary and transformative perspectives of human and organizational change.

Ann is an International Advisor for students in the Ph.D. OD Program at Assumption University, Bangkok, Thailand. She has a Ph.D. in Human and Organizational Systems, Fielding Graduate University, CA, USA; an M.A. in Organizational Development, Fielding Graduate University, CA, USA; and an M.A. in Linguistics, Oakland University, MI, USA.

Speaking on: March 23, 2021 (7:30 - 8:30 pm (GST))

Marcia Reynolds

President of Covisioning LLC and 5th Global President of the International Coach Federation

Dr. Marcia Reynolds, president of Covisioning LLC, is fascinated by the brain, especially what triggers feelings of connection, commitment, and possibility.

She has trained and coached leaders in 41 countries, and has presented at the Harvard Kennedy School and Cornell University, as well as universities in Europe and Asia.

Dr. Reynolds is a pioneer in the coaching profession. She was the 5th global president of the International Coach Federation. Currently, she is the training director for the Healthcare Coaching Institute in North Carolina. She is also on faculty coaching schools in Russia, The Philippines, and China. Outside of the schools, she teaches Leader as Coach classes to organizations around the world and consults with them to build coaching cultures.

She is recognized by Global Gurus as the #5 coach in the world. In addition to teaching and consulting, Marcia coaches executives globally. Many of her clients are leaders in healthcare and technical companies. She has coached executives and high potentials in energy, computer software and hardware, banking, pharmaceuticals, retail, construction, water (city and state agencies), real estate, federal agencies, and equipment manufacturers.

Marcia has been a student and researcher of how humans learn since earning her second master’s degree in adult education. She became fascinated with emotional intelligence and designed a training program that integrates emotional choice with leadership presence, communications effectiveness, and resiliency. She has taught her programs for agencies of the National Institutes of Health and multinational corporations around the world. Marcia earned her doctoral degree in organizational psychology in 2008.

Before launching her own business, her greatest success came from designing the employee development program for a global semiconductor company facing bankruptcy. Within three years, the company turned around and became the #1 stock market success in 1993.

Interviews and excerpts from her books Outsmart Your Brain, How to Manage Your Mind When Emotions Take the Wheel; Wander Woman: How High Achieving Women Find Contentment and Direction and The Discomfort Zone: How Leaders Turn Difficult Conversations into Breakthroughs have appeared in many places including Harvard Communications Newsletter, Leadership Excellence Essential - HR.com, Fast Company, Forbes.com, CNN.com, Psychology Today, and The Wall Street Journal, and she has appeared in business magazines in Europe, Asia and on ABC World News. Her latest book Coach the Person, Not the Problem: A Guide to Using Reflective Inquiry, will be released in June 2020.

Speaking on: March 9, 2021 (4:00 - 5:00 pm (GST))

Lynne Hirschman

Coach, Physical Therapist, Owner: Partnering with Clients for Personal Development

In my roles as coach, physical therapist, owner, and manager, I enjoy the privilege of working with individuals and groups seeking better understanding of their efficiency, communication, and motivation while providing nuanced encouragement and exploration.

You: are surrounded by the technical and financial experts you need and are looking for clarity about what to do next. My coaching services can facilitate your achievement of that clarity and focus for confidently moving forward.

Through education and experience with a variety of clients, I understand and can "speak the languages” of: conventional medicine, functional and molecular medicine, family systems, object relations, financial investment vehicles, interpersonal relations, meditation, three metaphysical systems, macrobiotic cooking, osteopathy and craniosacral treatment, Feng Shui, yoga, various spiritual practices, and other approaches.

Before establishing and running my cash therapy practice for 17 years, I served as a physical therapy contractor or employee in adult and pediatric settings, from preschools, homes, and school corporations to large medical center teaching hospitals for adults and non-pediatric specialty clinics.

In research and management roles, I've initiated and nurtured productive relationships between departments and organizations within a large private medical campus.

Private therapy clients have included triathletes, physicians, business owners, emergency professionals, professors, domestic CEOs, educational administrators, executives, and attorneys, plus many children.

As a health care provider at ease in multiple settings, I accept people just as they are and as a result, hear delicate spoken and unspoken concerns of clients and colleagues, and I ask the right questions for revealing solutions, developing confidence, and much more.

Since being among the first 40 people nationwide to earn a rigorous healing certification in 2013, I’ve been invited to create and teach an undergraduate course “Biomechanics of Sport and Exercise”, completed two more full-length courses in seminary (2017 -18), earned two coaching certifications (2020), and published a collection of poetry (2020) and several blog articles.

When you are ready to explore building a brighter future for yourself, please write to me to schedule your complimentary no-obligation consultation at Lynne@gentledominion.net.

I frequently enjoy singing, playing piano/organ, walking, practicing yoga, and when possible, swimming and sailing.

Speaking on: March 16, 2021 (7:30 - 8:30 pm (GST))

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